Privacy Policy

Last updated: 2 July 2026

At Marisoul Studio Ltd ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website or get in touch with us.

1. Who We Are

Marisoul Studio Ltd

Hillcrest
Millfield Road
Chapel Haddlesey
Selby
North Yorkshire
YO8 8QF
United Kingdom

Email: hello@marisoulstudio.com

2. Information We Collect

When you submit our wedding inquiry form, we collect the information you choose to provide, including:

  • Names

  • Email addresses

  • Wedding date

  • Wedding venue

  • Instagram handle (if provided)

We also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information and pages visited through analytics and cookies.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiry

  • Communicate with you about your wedding

  • Prepare quotations and proposals

  • Deliver our services if you become a client

  • Improve our website and user experience

  • Measure website performance and marketing effectiveness

  • Meet our legal and accounting obligations

We will never sell your personal information.

4. Legal Basis for Processing

Under the UK GDPR and EU GDPR, we process your personal data on one or more of the following legal bases:

  • Your consent

  • Performance of a contract or taking steps before entering into a contract

  • Our legitimate interests in operating and improving our business

  • Compliance with legal obligations

5. Cookies

Our website uses cookies and similar technologies to ensure the website functions properly, improve your browsing experience, analyse website traffic, and help us understand the effectiveness of our marketing.

We use cookies provided by trusted third-party services, including:

  • Google Analytics

  • Google Search Console

  • Meta Pixel

  • Squarespace

Some cookies are essential for the operation of the website, while others are optional and are only used with your consent where required by law.

When you first visit our website, you will be presented with a cookie banner allowing you to accept, reject, or manage your cookie preferences. You can also change or withdraw your consent at any time through the cookie settings available on our website or by adjusting your browser settings.

Please note that disabling certain cookies may affect the functionality of some parts of the website.

6. Third-Party Services

To operate our business, we use trusted third-party providers who may process personal information on our behalf. These include:

  • Squarespace (website hosting)

  • Studio Ninja (client management)

  • Stripe (payment processing)

  • Wise (payment processing)

  • Vimeo

  • YouTube

  • Pic-Time Video Delivery Platform

  • Google services

These providers process data in accordance with their own privacy policies and applicable data protection laws.

7. How Long We Keep Your Information

We keep personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal, tax and accounting requirements.

If you inquire but do not book with us, we may retain your enquiry details for a reasonable period unless you ask us to delete them.

8. International Transfers

Some of the third-party services we use may process data outside the United Kingdom or the European Economic Area. Where this happens, appropriate safeguards are used to protect your personal information in accordance with applicable data protection laws.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data (data portability)

To exercise any of these rights, please contact us using the email address below.

10. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.

However, no method of transmitting information over the internet can be guaranteed to be completely secure.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Marisoul Studio Ltd

Email: hello@marisoulstudio.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal obligations. Any updates will be published on this page with the revised "Last updated" date.